Event Project Management
We have considerable knowledge and expertise of delivering both small and large events 20,000+ from start to finish. Our team can work from initial event concepts through to SAG debriefs. This includes all stages of planning and delivery from budgeting, feasibility, local authority liaison, procurement, compliance, site design and management, artiste liaison, production design, event safety plans & ticketing etc.
Event / Artiste Programming
Unlike the majority of providers in our sector, our team are and have been live music & club promoters for a considerable period of time. We have long term relationships with all major artiste agency houses as we book talent across the year into leading UK venues. This allows us to program your event creatively, working within your budgets and brief.
Venue Management.
We have over 100 years combined experience of venue management, operating and overseeing venues ranging in capacity from 200 – 5,000. We have overseen the day to day operation, design, build, licensing, programming and marketing of over forty of the UK’s leading venues including O2 Academy venues, Manchester Academy, Eventim Olympia Liverpool, Royal Court Theatre Liverpool, The LCR Norwich and The Forum London. We are well placed to advise on and support the development and operation of your venues. Our knowledge covers all aspects of venue operations from commercial contract negotiations in relation to name in title deals to bars operation to ticketing solution, technical production, recruitment and all elements of compliance.
Commercial & Ticketing
We offer commercial reviews which focus both on income and expenditure and seek to maximise efficiencies whilst ensuring a high standard of service for customers is maintained.
We specialise in negotiating ticketing arrangements that not only deliver revenue, but can be tailored to your needs in order to help drive sales and improve market penetration tailored to your location and requirements.
With a proven track record and comprehensive experience in procuring commercial partnerships, we can assist you in driving ancillary revenues without compromising your independence and ethics. Having worked closely with major brand partners in many areas of the entertainment and events industry we can seek to match your business with an appropriate partner if required.
Health & Safety Compliance
Our team is qualified to support your needs in all areas of event health & safety, risk management and licensing compliance. We have consulted for many venues and events across the UK to provide suitable systems of work and processes which have helped shape and improve operations for our clients.
Case Study – University of East Anglia Students’ Union
Event Health & Safety Risk Management
Ghostwriter was engaged by University of East Anglia Students’ Union (UEASU) to review existing event management processes with a view to designing and implementing a coherent process for the management of risk for events hosted and produced across all the clients multiple venues. They produce over 400 events per annum in venues ranging from 200 to 3,500 in capacity. This project included a comprehensive review of incident and accident reporting. A required outcome of our consultation was to ensure that the venue staff developed an understanding of any new processes or systems of work by involving them in the development of these procedures and systems of work. The aim was to build confidence with the staff which in turn would introduce and underpin a cross department culture of cooperation and subsequent compliance.
The review included time spent with the staff in both group and one to one sessions, an initial audit of existing documentation and processes to ensure we had a thorough understanding of the existing knowledge and skills sets across the team. This allowed us to design a schedule of work to deliver on the client’s needs including specific training needs for each role within the organisation.
The project extended to developing new paperwork and systems for the administration of the venues day to day operations allowing this to support a robust approach to risk management. Involving the team in Norwich was key to the success of this piece of work allowing them to have influence on changes that would ensure the new processes be adopted. This brief we were set by the client were very broad and saw Ghostwriter produce compliant template documents for varied aspects of event and venue management including but not limited to Event Safety Plans, Construction Phase Plans, Customers Queuing Designs, Opening and Closing Checks, Audit Sheets, Event Confirmation Process, Venue Hire Contracts, an electronic Event / Radio Control Log process and Risk Assessments amongst many others in what turned out to be a root and branch review of how to approach risk and safety in an events driven business.